Introduction
Welcome to Mera Agent (a venture of Innovativebiz Technologies Pvt. Ltd.) ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our real estate broker platform, services, and applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
Account Registration
To access certain features of Mera Agent, you must register for an account:
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- We reserve the right to refuse service or terminate accounts at our discretion
Service Description
Mera Agent provides a platform for real estate professionals that includes:
- Property listing and management tools
- Client relationship management features
- Market analytics and reporting
We reserve the right to modify or discontinue any Service features at any time without notice.
User Responsibilities
As a user of Mera Agent, you agree to:
- Comply with all applicable laws and real estate regulations
- Not engage in fraudulent, deceptive, or unethical practices
- Not upload or share content that is illegal, harmful, or infringes on others' rights
- Not reverse engineer, hack, or interfere with the Service
- Not use the Service to harass or discriminate against others
Intellectual Property
All content and materials available through Mera Agent, including:
- Software, text, graphics, logos
- Service features and functionality
are the property of Mera Agent or our licensors and are protected by copyright and other intellectual property laws.
You may use our Service only for its intended purposes. No content may be copied, reproduced, or distributed without our prior written permission.
Fees and Payments
Certain Mera Agent services require payment:
- You agree to pay all fees for services you purchase
- Fees are non-refundable except as specified in our Refund Policy
- We may change fees with 30 days' notice
- You are responsible for any taxes associated with your use of our Service
- Late payments may result in service suspension
Privacy Policy
Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using Mera Agent, you consent to our collection and use of personal data as outlined in the Privacy Policy.
Third-Party Services
Mera Agent may integrate with or link to third-party services:
- We are not responsible for the content or practices of third-party services
- Your use of third-party services is at your own risk
- Some integrations may require additional terms or fees
Disclaimers
Mera Agent provides its Service "as is" without warranties of any kind:
- We do not guarantee the accuracy of property data or market information
- We do not guarantee uninterrupted or error-free service
- We are not responsible for transactions between brokers and clients
- We do not provide legal, financial, or professional advice
Your use of the Service is at your sole risk.
Limitation of Liability
To the maximum extent permitted by law, Mera Agent shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Errors or omissions in Service content
- Unauthorized access to or alteration of your transmissions
Our total liability for any claims related to the Service shall not exceed the amount you paid us in the past 12 months.
Termination
We may terminate or suspend your access to Mera Agent:
- For violation of these Terms
- For fraudulent or illegal activity
- For non-payment of fees
- At our discretion with 30 days' notice
You may terminate your account at any time by contacting support.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Bhopal, Madhya Pradesh.
Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes through the Service or by email. Your continued use of Mera Agent after changes constitutes acceptance of the new Terms.